Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter By Users

Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter

 

 

I hope this letter finds its way into the hands of the management and staff of Whogohost.com, a company that I once believed would provide top-notch hosting services and outstanding customer support. Unfortunately, my experience as a customer has left me deeply disappointed and frustrated, prompting me to write this open letter

Your reputation as one of the most expensive hosting providers in the country led me to expect superior services and customer care. However, the reality has been far from what I anticipated

All my website on whogohost have been down for over a week. I also learnt im not the only one on this table as lot customer are complaining. The company will be quick to market their products to you, but don’t care about their customers they haven’t replied any of my tickets, they have switched of the customer care lines, they don’t reply to mails.

I have been using whogohost since 2017, but of recent the company is not it anymore, I have Website with namecheap and qserver and I am not facing the challenges I’m facing with whogohost of recent with its poor services and slow serves

It is my sincere hope that you consider these letter seriously and take immediate action to rectify the issues I have raised or i will be forced to take legal action. You have the opportunity to restore your reputation, regain the trust of your customers, as I have plans on moving all my services off your platform.

Please remember that the success of your business is intricately tied to the satisfaction and loyalty of your customers. Neglecting their needs and concerns will only lead to your own downfall.

My open ticket id Ticket #LSH-128-27383
Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by kenniefawole(m): 11:22am On May 29
starchris:
I hope this letter finds its way into the hands of the management and staff of Whogohost.com, a company that I once believed would provide top-notch hosting services and outstanding customer support. Unfortunately, my experience as a customer has left me deeply disappointed and frustrated, prompting me to write this open letter

Your reputation as one of the most expensive hosting providers in the country led me to expect superior services and customer care. However, the reality has been far from what I anticipated

All my website on whogohost have been down for over a week. I also learnt im not the only one on this table as lot customer are complaining. The company will be quick to market their products to you, but don’t care about their customers they haven’t replied any of my tickets, they have switched of the customer care lines, they don’t reply to mails.

I have been using whogohost since 2017, but of recent the company is not it anymore, I have Website with namecheap and qserver and I am not facing the challenges I’m facing with whogohost of recent with its poor services and slow serves

It is my sincere hope that you consider these letter seriously and take immediate action to rectify the issues I have raised or i will be forced to take legal action. You have the opportunity to restore your reputation, regain the trust of your customers, as I have plans on moving all my services off your platform.

Please remember that the success of your business is intricately tied to the satisfaction and loyalty of your customers. Neglecting their needs and concerns will only lead to your own downfall.

My open ticket id Ticket #LSH-128-27383

I stopped using Nigeria hosting since 2017 , I would rather not develop a website than use Nigeria hosting . All my client know that I would not even work on a Nigerian hosting project .
1 Like

Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by susrite(m): 12:11pm On May 29
kenniefawole:

I stopped using Nigeria hosting since 2017 , I would rather not develop a website than use Nigeria hosting . All my client know that I would not even work on a Nigerian hosting project .
same here bro. I do tell my clients, if you are using Nigeria hosting, just take your job somewhere else. I mostly use Hostinger VPS! I don’t even like the issues attached to shared hosting. I use unmanaged server (Cyberpanel on CentOs7) and it’s been a seamless experience for almost 5 years with this.
2 Likes

Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by starchris(m): 3:39pm On May 29
kenniefawole:

I stopped using Nigeria hosting since 2017 , I would rather not develop a website than use Nigeria hosting . All my client know that I would not even work on a Nigerian hosting project .

I have stopped using them too, my recent project are hosted on namecheap vps. I only use whogohost for .ng website and my old sites l
1 Like

Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by BluntTruth101: 12:26am On Jul 24
That hosting platform is the very worst in the world…totally worst.

As i send this message now, below is what even their website whogohost.ng is showing

503 Service Unavailable
No server is available to handle this request.

The most useless overhyped Nigeria IT company…useless!
Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by olu122: 1:05pm On Jul 24
No suspension no downtime check here to see::- namevitech.com

Re: Whogohost The Most Expensive And Unreliable Hosting In Nigeria. Open Letter by SConnect: 8:46pm On Jul 25
BluntTruth101:
That hosting platform is the very worst in the world…totally worst.

As i send this message now, below is what even their website whogohost.ng is showing

503 Service Unavailable
No server is available to handle this request.

The most useless overhyped Nigeria IT company…useless!

I think there are still other very reliable Nigerian host (not resellers) out there dedicated to uptime.

 

https://www.trustpilot.com/review/whogohost.com

 


Rated 1 out of 5 stars

Very bad exprience Scammers and group of thieves

Very bad exprience with is company they suspended my account telling us they are migrating from one server to another.
they are real scammer and Allah will surely take them down to hit the earth Insha Allah.
Since Monday 13th August 2023 I did not sleep because of the databases they hold telling us they are migrating. they are thiefs Wallahi i did not forgive them.

Date of experience: August 16, 2023



Rated 1 out of 5 stars

WhoGoHost are terrible hosting service…

WhoGoHost are terrible hosting service providers. I have been using them for a while but it seems they are getting worse by day. This is second outage I have with them. Today August 18th 2023 I have been trying since morning to access cpanel to ant of the 2 hosting services I have with them but I couldn’t. I sent them mail since morning and now I am writing this review at night, they are yet to reply. This hosting provider should be banned.

Date of experience: August 18, 2023



Rated 1 out of 5 stars

Do not host your website on this…

Do not host your website on this company, they’ll trick you into paying for their hosting services and after the payment, they’ll go on to suspend your website saying it’s a suspicious domain, they are scam, they are scam, bunch of scammers, do not say I didn’t warn you, i am a victim and i wouldn’t want you to be one, save your self.

Date of experience: August 16, 2023



Rated 2 out of 5 stars

Frequent downtime

Frequent downtime. Shady claims of shared hosting. Database crash. Security leaks. Poor technical support.

Date of experience: July 14, 2023



Rated 1 out of 5 stars

Scammers I have lost alot of money on…

Scammers I have lost alot of money on this company nothing is working out if you want to die young try this whogohost company you can’t even sleep I wish I can give them zero review

Date of experience: May 17, 2023



Rated 1 out of 5 stars

Whogojuju

Ah, make I yarn you sometin’ ’bout dis Whogohost wey dey scatter my head. E be like say dem chop beans wey dey give dem yama-yama service. My broda, dis Whogohost na confirm set-up! Dem go just dey do like say dem sabi, but na wash dem dey wash. Na totori, no be lie!

First of all, na dem server wey slow pass tortoise wey chop ogbono. You go wait taya before ya website go even see road. E go shock you say you fit carry belle, born pikin, and e never load finish. Na wickedness be dat!

As if dat one no do, dem customer service na zero. Dem no send person, na mumu dem be. You go send mail, dem no go answer. You go call, dem go dey do I too busy. Dem no dey even send dem village people answer phone sef. Na wa o! Dem no get time for customers, dem just dey do “come and be going” customer service. Dem think say na play?

Abeg, make I no even start about dem downtime wahala. E be like say dem dey use our website do hide and seek. Sometimes e go dey online, next moment e go disappear like Nigerian politician. Dem dey use us shine dem yansh for public. Dem no get respect at all!

My broda, no near Whogohost at all! If you wan save ya head and ya website, find another better option. Dis Whogohost na scam dem be. Dem go just give you headache and frustration. Dem no worth ya money at all. Abeg, run for ya life before dem use dia whogojuju catch you.

Date of experience: July 17, 2023



Rated 1 out of 5 stars

Scam Company – Terrible support

They have terrible service…infact the worst have encountered in my entire experience as a dev. Their customer care can never solve any of your ticket complain. These people are clueless. The time they have to solve the issue, they will use it to tell you sorry. ,

Date of experience: October 17, 2022



Rated 5 out of 5 stars

Ace Customer Service

Am a website designers and have tried different hosting companies in Nigeria. Have never for once been disappionted by the Whogohost Team, Their Customer and Technical support is ACE.

Tunde Oke

Date of experience: January 24, 2021



Rated 1 out of 5 stars

This Hosting Company is a Scam

This Hosting Company is a Scam. They Trick you into registering a domain, pay for it and letter come up with a story that you can not use it because it’s suspicious.

How can I private Domain name to Demo a project be suspicious?
Why Did you let me register it and pay successfully?
How can they tell me to bring CAC Docs, MERMAT, MOI,etc for a demo work that is not tied to a company.

When you tell them to refund they tell you stories.
Isn’t that extortion?

Their Host service is the slowest ever you will see anywhere.

Date of experience: December 16, 2021



Rated 1 out of 5 stars

This is the most uninformed company.

This is the most uninformed company.

I requested a cancellation of a domain I purchased from this company. Their control panel does not give you option to cancel your domain and to make matters worse.

When I sent them a request for domain cancellation, they responded that they cannot cancel an active domain.

I can’t believe this company have no understanding that domains can be cancelled before expiration at customer’s request.

See the company’s ignorant response below

Thank you for your patience.

I am afraid, we cannot delete/cancel an active domain.

Please understand.

If I can assist you further, please let me know. I am always happy to help.

Regards


Glory A
Billing Support

Date of experience: October 01, 2020